Lake Helen, FL
Welcome to our online payments website!
Effective October 1st 2024 all Credit/Debit card payments will incur a convenience fee set forth by our Merchant. To avoid these fees you can drop off a check, cash or money order at City Hall. We have 2 drop boxes you can utilize for after business hours. The mail box by the road and entrance into the parking lot located on Park St or the one on the wall by the entrance door of City Hall.
We now have the option to go completely paperless if you choose. We would just need to update your email and delivery method in our billing software. For those residents that do not receive your paper bills in the mail, this is a great option for you. You are still able to pay with Cash, Check or Money order in person or through the Drop off boxes, this just ensures you get notified the bill has been released and when it is due by. If you have used the online payment portal before, it will send you notification when we release the bills but our billing software will still generate a paper bill. To make this change please contact Erin at City Hall by phone or email @ 386-228-2393 or vendors@lakehelen.org
Any questions please call City Hall 386-228-2121 Ext 1
To restore water services payments must be made before 4pm. Anything paid after 4pm will be restored the next morning.